"Your business is growing. Your HR situation... not so much."

You didn't start a business to become an HR expert. But here you are — navigating terminations, handling complaints, wondering if your policies are actually legal, and Googling answers that create more questions than answers. Every people problem that lands on your desk is one more thing pulling you away from the work you actually built your business to do.

Maybe you’re a small business owner handling HR between everything else on your plate. Maybe you’re the only HR person in the building, creating systems from scratch with limited time and an even more limited budget. Either way, you already know the generic advice out there wasn't written with your specific needs in mind.

Back of House HR was built for you.

I'm Ruby Irons — an HR professional with 30 years of real-world experience and SHRM-SCP certification. I've spent decades inside small and mid-sized businesses, building HR systems from the ground up, coaching struggling managers, navigating the hard conversations, and handling the situations nobody warns you about when you hire your first employee.

I built Back of House HR because good business owners and hardworking HR folks deserve resources that are actually designed for their reality. Everything at Back of House HR — the tools, the training, the guidance — is practical, straightforward, and built for the way you actually work. No jargon. No fluff. Just HR support that fits your business and works as hard as you do.

You don't have to keep figuring this out alone.

If you've ever thought any of these things, you're in the right place:

• You've had to let someone go and weren't sure you handled it correctly — legally or respectfully

• You have an employee handbook... somewhere... that hasn't been touched in years

• A manager on your team is struggling, and you don't have the time or tools to coach them through it

• You've Googled "is this legal?" more times than you'd like to admit — and you're really hoping your employees haven't actually read those labor law posters in the break room. (Wait. Are you even required to have those?)

• You know you need HR systems, but every resource you find feels like it was built for a Fortune 500 company

• A complaint or conflict landed on your desk and you weren't sure where to start

• You want to do right by your employees — you just need someone in your corner who can show you how